Privacy Policy

Last Updated: August 2026

At Glassy Greens, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Full Name
• Phone Number
• Email Address
• Delivery Address
• Billing Information
• Order Details
• Customization Requirements
• Messages or information you provide when contacting us

We may also automatically collect limited technical information such as browser type, device type, IP address and website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and confirm your orders
• Arrange product delivery
• Contact you regarding your order
• Provide customer support
• Handle custom and corporate orders
• Provide information about our products and services
• Improve our website and customer experience
• Prevent fraudulent or unauthorized activities
• Comply with applicable laws and legal requirements

We do not sell or rent your personal information to third parties.

3. Order & Delivery Information

When you place an order, we may need to share necessary information with delivery or logistics providers so that your order can be successfully delivered.

Only information necessary for fulfilling the delivery will be shared.

4. Payment Information

Depending on the payment method you choose, payment may be processed through third-party payment providers.

Glassy Greens does not intentionally store sensitive payment credentials such as your full card number, PIN or banking password on our website.

Payment providers may collect and process information according to their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences
• Maintain shopping/cart functionality
• Understand website traffic
• Improve website performance
• Provide a better user experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics & Website Services

We may use third-party services such as analytics, advertising or website performance tools to understand how visitors interact with our website.

These services may collect information such as device information, browser information and website activity in accordance with their respective privacy policies.

7. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may occasionally send information about:

• New Terrarium designs
• Special offers
• Corporate gifting
• Seasonal collections
• New services
• Other Glassy Greens updates

You can request to stop receiving promotional communications at any time.

8. Protection of Your Information

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration

However, no internet-based system can be guaranteed to be completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other external services.

Glassy Greens is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not specifically designed for children.

We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

11. Data Retention

We retain customer information only for as long as reasonably necessary for purposes such as:

• Order processing
• Customer service
• Accounting and business records
• Legal requirements
• Resolving disputes

When information is no longer required, we may securely delete or anonymize it.

12. Your Privacy Rights

Depending on applicable law, you may have the right to request information about the personal data we hold about you and, where applicable, request correction or deletion of your information.

To make a privacy-related request, please contact us using the contact information provided on our website.

13. Changes to This Privacy Policy

Glassy Greens may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your information, please contact: